Curriculum
Module 1Introduction to Salesforce Marketing CloudRead moreShow less
- Overview of Salesforce Marketing Cloud ecosystem
- Key products and capabilities (Email Studio, Journey Builder, Automation Studio, etc.)
- Understanding the role of an Email Specialist
- Navigating the Marketing Cloud interface
Module 2Email Studio BasicsRead moreShow less
- Creating, testing, and sending marketing emails
- Types of emails: Promotional, transactional, triggered sends
- Using templates and layouts
- Personalization strings and dynamic content basics
- Best practices for subject lines and preheaders
Module 3Subscriber & Data ManagementRead moreShow less
- Subscriber key and contact model concepts
- Creating and managing lists and data extensions
- Importing subscribers and managing opt-ins
- Using profile and preference centers
- Data segmentation and filtering techniques
Frequently Asked Questions
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